DO

  • Keep it simple

  • Keep it short and precise

  • Ask as many questions as you like – but only if necessary. Try not to end your request with a question mark. Attempt to phrase your requests as statements and always request for documents or records

  • Do some background research and make a targeted request to the most relevant Public Authority or Authorities. E.g.: visit the website of the Public Authority you think is relevant and find out more details as to whether the information you require will be available there.

  • Ask for information that should be on record

  • Provide information that will help the Information Officer to identify the requested information

  • Only give reasons if you need the information within 48 hours because it is necessary to safeguard the life or liberty of a person

  • Only attach documents if there is a compelling reason to do so (so as not to intimidate)

  • Think of how a Public Authority may try to evade the request, when formulating your request

  • If the information requested is information that should be proactively disclosed, mention this in the request

DON'T

  • Don’t Phrase your requests as queries

  • Don’t attach too many documents and submit a bulky request

  • Don’t feel compelled to give reasons for your request

  • Don’t request for ideas, opinions and intentions that are unlikely to be recorded